1. **Introduction**

At Fortuna International Ltd. (hereinafter referred to as “”we””, “”us””, “”our””), we value your privacy and the security of your personal data. This Privacy Policy explains what data we collect, how we use, process, and protect it when providing our services.

Please read this Privacy Policy carefully to understand how we handle your data.

2. **Collection of Personal Data**

We collect the following types of personal data when you use our services:

– **Identification Data**: Full name, date of birth, passport details (if necessary for service provision).
– **Contact Information**: Email address, phone number, postal address.
– **Service-related Information**: Order history, preferences, feedback, and reviews.
– **Technical Data**: Device information, IP address, browser type and version, cookies.

3. **Purpose of Data Use**

We use your personal data for the following purposes:

– Processing and fulfilling orders, providing services.
– Contacting you regarding service-related matters.
– Notifying you about the status of services, sending updates.
– Improving the quality of our services, conducting surveys, and collecting feedback.

4. **Data Processing**

We process your personal data only for the purposes stated in this Privacy Policy. Data processing is carried out only with your consent, unless otherwise required by law.

5. **Data Protection**

We take all necessary technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or destruction. These measures include, but are not limited to, data encryption, secure data storage, and regular security checks.

6. **Sharing Data with Third Parties**

We do not sell, share, or disclose your personal information to third parties without your consent, except in the following cases:

– To fulfill our obligations to you or our partners (for example, sharing data for order fulfillment).
– In response to legal requirements or requests from government authorities.
– When sharing data with third-party processors (such as partners) who are obligated to maintain confidentiality.

7. **Use of Cookies and Similar Technologies**

We use cookies and similar technologies to collect information about your use of our website and improve your user experience. You can set your browser to refuse cookies, but this may affect the functionality of certain parts of the website.

8. **Data Retention**

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

9. **Your Rights**

In accordance with applicable laws, you have the right to:

– Request access to your personal data.
– Request correction or update of your data.
– Request deletion of your data (if no longer necessary for the fulfillment of our obligations).
– Withdraw consent to data processing (if data processing is based on your consent).
– File a complaint with a data protection authority if you believe your rights have been violated.

To exercise your rights, please contact us using the contact details provided below.

10. **Changes to the Privacy Policy**

We reserve the right to update or change this Privacy Policy at any time. Any changes will take effect upon their publication on our website. We recommend that you check this page periodically for updates.

11. **Contact Information**

If you have any questions or would like to exercise your rights regarding your personal data, please contact us:

– Email: office@fortuna-international.eu”